---
title: "Click-to-Dial & PhoneBurner Integration"
url: "https://knowledge-base.discovered.ai/en/article/click-to-dial-phoneburner-integration"
language: "en"
last_updated: "2026-04-06T20:29:07.912Z"
---

# Click-to-Dial & PhoneBurner Integration

Call candidates instantly or run bulk dialing sessions directly from Discovered.

### **Overview**

Discovered now includes **Click-to-Dial** and **PhoneBurner integration**, making it easier to connect with candidates quickly and efficiently.

With Click-to-Dial, you can instantly call a candidate directly from their profile. With PhoneBurner, you can run **bulk dialing sessions**, allowing you to contact multiple candidates in sequence without manual dialing.

These features are designed to streamline outreach, improve recruiter productivity, and centralize communication tracking within Discovered.

## **How to Integrate Click-to-Dial & PhoneBurner:**

[Embedded content](https://www.loom.com/embed/56ee6c845cdf427f9af28452dd0aa47c)

**1\. Use Click-to-Dial (Instant Calling)**

-   Navigate to a **candidate profile** (or preview a candidate).
-   If the candidate has a phone number, you’ll see a **phone icon**.

![](https://cdn-assets.productfruits.com/63710a32-a00e-4af0-8b22-24c5be9a8651)

-   Click the icon to initiate the call.
-   Your default calling software (e.g., 3CX or another dialer) will open with the number pre-filled.

![](https://cdn-assets.productfruits.com/7046b5fa-e6f2-4d43-9978-4efa0e3b390f)

**Note:** Your browser may ask for permission the first time you use this feature.

**2\. Enable PhoneBurner Integration (Optional)**

Before using PhoneBurner, it must be enabled on your account.

-   Go to **My Profile** in Discovered and Click **Edit Profile**.
-   Locate the **PhoneBurner Settings** section.

![](https://cdn-assets.productfruits.com/fbce33bf-873e-40cc-bc73-a47511ba0767)

-   Paste your **PhoneBurner Personal Access Token (API/PAT key)**.

![](https://cdn-assets.productfruits.com/be210fc7-d846-47a6-9c5b-16bfb511d7bb)

-   To find your key:
    -   Log in to PhoneBurner
    -   Click your name → **Integrations**

![](https://cdn-assets.productfruits.com/707ae80a-9187-4a29-a7e2-7434526533d6)

-   Select **Personal Access Tokens**
-   Copy or generate a token

![](https://cdn-assets.productfruits.com/310a2718-317c-491e-9934-307f85598fab)

-   Save your profile.

![](https://cdn-assets.productfruits.com/962bb792-a4d3-4ab5-8fd4-807f2ab35554)

**Note:** Access to Personal Access Tokens depends on your PhoneBurner subscription (mid-tier or higher required).

**3\. Start a Bulk Dial Session**

-   Go to the **Candidates** page.
-   Select one or more candidates (with phone numbers).

![](https://cdn-assets.productfruits.com/6cf628c9-4385-49e6-aecb-cdef1c60830a)

-   Click **Start Dial Session**.
-   PhoneBurner will open in a new tab.
-   Complete any required setup (e.g., microphone access).

![](https://cdn-assets.productfruits.com/c164c40c-df94-46c2-9d42-006dcc94cd08)

-   Click **Start Dialing** to begin calling candidates sequentially.

**4\. Log Call Outcomes**

After each call:

-   Select a **disposition** (e.g., appointment, follow-up).

![](https://cdn-assets.productfruits.com/2a95f688-4228-4bc5-a11d-14b44499dafa)

-   PhoneBurner will automatically move to the next contact (if applicable).

All call activity is logged in the candidate’s profile, including:

![](https://cdn-assets.productfruits.com/3ce6d14b-6bf5-4a6e-b2f1-177c6f56cdf8)

-   Call start and end times
-   Call details and outcomes
-   Recording (if available)

## **Why This Matters**

These features help recruiters:

-   Reduce time spent manually dialing numbers
-   Reach candidates faster and more efficiently
-   Manage high-volume outreach with bulk dialing
-   Keep all call activity tracked within candidate profiles

This leads to faster response times and improved candidate engagement.

## **Use Cases**

**Recruiters:** Quickly call individual candidates directly from their profiles.

**Hiring Teams:** Run bulk outreach campaigns using PhoneBurner.

**Hiring Events:** Track call outcomes and optimize outreach workflows.

## **Best Practices**

-   Ensure candidates have valid phone numbers before dialing
-   Test Click-to-Dial with your calling software before using it at scale
-   Securely store your PhoneBurner API/PAT key and avoid sharing it
-   Use clear call dispositions to track outcomes consistently
-   Allow microphone permissions when prompted during PhoneBurner sessions

## **What Happens Next**

Once configured:

-   You can call candidates instantly using Click-to-Dial
-   Launch bulk dialing sessions with PhoneBurner
-   Automatically log all call activity within candidate profiles

With these tools, Discovered enables faster, more organized candidate outreach—helping your team connect with top talent more efficiently.