---
title: "Email Templates"
url: "https://knowledge-base.discovered.ai/en/article/email-templates"
language: "en"
last_updated: "2026-09-03T21:23:41.231Z"
---

# Email Templates

Streamline communication with reusable, customizable messages in Discovered.

### **Overview**

**Email Templates** in Discovered make repetitive candidate communication faster and more consistent. Whether you’re sending assessments, interview invitations, or follow-up messages, templates let you create and reuse polished email messages without starting from scratch each time.

Email templates can be used anywhere within Discovered where emails are sent — including from a **candidate’s profile** or within **job posting statuses**. Each template supports **tokens** for personalization (like candidate name, job title, or company name), ensuring every message feels tailored while saving time.

With Email Templates, you can:

-   Save time by reusing pre-written messages for common tasks.
-   Maintain consistency and professionalism in communications.
-   Personalize automatically using dynamic tokens.

## **How to Access Email Templates:**

[Embedded content](https://www.loom.com/embed/813623c8cb48421cb9aac61c739023b3?sid=81662aa4-2ed4-45da-971a-2959e62cd48b)

### **1\. Access Email Templates**

-   Go to the **Templates** section in the top navigation bar.
-   Click the **Email Templates** tab.
-   Here, you’ll see all your existing templates listed and can create or edit them as needed.

![](https://cdn-assets.productfruits.com/f38f1778-8a3a-426e-86cd-e269bded1e9a)

### **2\. Create a New Email Template**

-   Click **Create New** to start a new template.
-   Enter a **Title** for easy identification (e.g., “Interview Invitation” or “Assessment Reminder”).
-   Fill in the **Subject** and **Body** fields, just like composing a regular email.
-   Use **tokens** to personalize your message automatically.
    -   Example tokens include:
        -   Candidate’s First Name
        -   Job Title
        -   Company Name
        -   Email Signature
-   (Optional) Assign the template to a **job posting status template** to automate messages in workflows.
-   Click **Submit** to save your new template.

**Scheduling Link Tokens:** If your company has multiple hiring managers, you can insert a specific user’s Scheduling Link token into an email or sequence. This allows candidates to schedule with the correct person without hard-coding calendar or Microsoft Teams URLs into the template.

Before using the token, make sure that user has connected their calendar and configured the Scheduling Link in Discovered.

![](https://cdn-assets.productfruits.com/30b7b586-cc30-4a15-a507-9544408141e9)

### **3\. Edit an Existing Template**

-   In the **Email Templates** tab, locate the template you wish to modify.
-   Click **Edit** on the right-hand side.
-   Update the title, subject, or body text as needed.
-   Save your changes to ensure updates apply wherever the template is used.

![](https://cdn-assets.productfruits.com/7ef67b0e-5418-4763-9479-35502f1592d1)

### **4\. Use Email Templates in Your Workflow**

-   You can access saved templates anywhere you send emails in Discovered:
    -   From a **candidate’s profile** (e.g., to follow up or send instructions).

![](https://cdn-assets.productfruits.com/56b13502-3726-4858-8ed5-b6329dbd7fb1)

-   Within a **job posting’s status workflow** (e.g., automatically sending interview invites).

![](https://cdn-assets.productfruits.com/8781b965-7da2-42a9-8769-fdfc7775e7d0)

-   During **assessment or interview setup** (to standardize communication).
-   Simply select the appropriate template from the dropdown when composing an email.

## **Why This Matters**

Email Templates bring structure and consistency to your hiring communications. Instead of writing the same messages repeatedly, you can send pre-approved, branded messages in seconds. This ensures:

-   Consistent tone and professionalism across all communications.
-   Time savings for recruiters and hiring managers.
-   Reduced risk of manual errors or missing details.
-   Personalized messages without manual editing each time.

## **Use Cases**

-   **Recruiters:** Send assessment or interview invites instantly
-   **Hiring Managers:** Standardize communication across multiple openings.
-   **Agencies:** Maintain brand consistency across clients’ candidate interactions.
-   **Teams:** Automate communication within job posting workflows.

## **Best Practices**

-   **Name templates clearly** based on purpose (e.g., “Assessment Invite – Sales Role”).
-   **Use tokens** for personalization instead of editing each message manually.
-   **Review templates regularly** to ensure they reflect updated messaging or company tone.
-   **Test personalization** by sending a sample email to verify tokens display correctly.

## **What Happens Next**

Once created, your email templates are available system-wide.

-   You can access them from any part of Discovered that allows email communication.
-   Templates can be edited or reassigned at any time.
-   Updates automatically apply across all future uses.

With **Email Templates**, your team can communicate faster, maintain consistency, and deliver a personalized candidate experience—without the repetitive manual work.