--- title: "New Features Overview & Updates" url: "https://knowledge-base.discovered.ai/en/article/new-features-overview-updates" language: "en" last_updated: "2026-11-04T22:33:38.763Z" --- # New Features Overview & Updates A summary of new features, performance improvements, and workflow enhancements. Last Updated: October 27th, 2026 ### **Overview** This update introduces several improvements to streamline your recruiting workflow, boost job board visibility, and accelerate candidate outreach: - **Send Screening Questions:** Ask any candidate in your pipeline to answer your job's screening questions, and see who has answered at a glance. - **Resume Scoring Criteria:** Tell Kingsley exactly what matters on a resume with your own scoring instructions, reusable templates and one-click job description regeneration, for more accurate candidate ratings. - **Candidate Activity Across Job Posts:** See a candidate's interviews, scorecards, applications, attachments and messages from all of their job posts right on the profile you're working in. - **Connect Candidate Profiles:** Link two profiles that belong to the same person, even when they applied with different email addresses. - **Smarter Quick Search:** Find each candidate once by name, email or phone number, and open the exact job post you need straight from the search results. - **Job Post Notifications:** Choose exactly who receives each job notification, and let every team member turn off the emails they don't need without losing access to the job. - **Indeed Sponsorship Alerts & Restart:** Get alerted on your dashboard and by email when an Indeed sponsorship stops, and restart it in one click. - **Candidate Blocking:** Block a person once for your whole company, and Discovered automatically moves their future applications to Rejected on every job. - **Indeed Personal Email Warnings:** See which jobs would go to Indeed with a personal email address, and switch them to a business address before Indeed's October 31 requirement. - **Gmail Add-On:** Sync selected applicant email replies from Gmail back into Discovered candidate profiles, helping keep communication history complete without manually copying and pasting messages. - **Offer Letter Templates:** Create reusable offer letter templates with standard content, signature settings, expiration rules, and offer-specific tokens. - **Offer Letter Workflow Automation:** Add offer letters to job workflows so candidates can receive an offer letter link when they reach the selected status. - **Candidate Offer Letter Management:** Track, review, countersign, download, revoke, and manage offer letters directly from the candidate profile. - **AI Autocalls:** Use AI-powered voice agents to contact candidates automatically based on workflow activity, with call summaries, transcripts, and recordings saved to the candidate profile. - **Customizable Dashboard:** Add, remove, rearrange, and share dashboard widgets so users or entire teams can focus on the hiring information that matters most**.** - **Repost Jobs:** Refresh job titles and descriptions with AI, temporarily remove the job, and automatically repost it after five days to improve visibility. - **Connect Your Indeed Account for More Power:** Unlock live job status tracking, sponsorship management, and direct posting to your Indeed employer profile — all from within Discovered. - **Click-to-Dial from Candidate Profiles:** Call candidates instantly from their profile with one click — your phone software opens with the number pre-filled. - **PhoneBurner Integration for Bulk Calling:** Run bulk dialing sessions, cycle through candidates automatically, and log all call activity directly in Discovered. - **Scheduling Redesign:** A fully revamped scheduling experience with multi-link management, group interviews, calendar integrations, and automated reminders. ## **New Features & Updates:** #### **1\. Using the Discovered Gmail Add-On** The Discovered Gmail Add-On helps recruiting teams sync selected applicant replies from Gmail back into Discovered candidate profiles. This keeps candidate communication organized when applicants reply directly to a recruiter’s Gmail inbox instead of through the standard Discovered email flow. When a user opens an applicant email in Gmail and launches the add-on, Discovered attempts to match the message to the correct candidate profile. If the candidate is associated with more than one job, the user can select which job the message should be connected to. The add-on only syncs messages that the user opens while the Discovered add-on is active. It does not automatically scan, read, or sync the user’s full Gmail inbox. → [View Using the Discovered Gmail Add-On guide](https://knowledge-base.discovered.ai/en/article/using-the-discovered-gmail-add-on) [Loom video](https://www.loom.com/embed/92ae0d6620a5402e8bcf81121b0bb8db) ####  **2\. Creating Offer Letter Templates** Offer Letter Templates allow teams to create reusable offer letter content for different roles, departments, or hiring processes. Templates can include standard offer language, candidate signature settings, optional countersignature settings, expiration rules, and offer-specific tokens such as compensation, job title, company name, start date, and countersigner name. This helps teams keep offer letters consistent, reduce manual writing, and make offer documents ready to use when candidates reach the offer stage. → [View Creating Offer Letter Templates guide](https://knowledge-base.discovered.ai/en/article/creating-offer-letter-templates) [Loom video](https://www.loom.com/embed/1571ade831694c7ebb8e974426774340) ####  **3\. Adding an Offer Letter to a Job Workflow** Offer letters can now be added to a job workflow through a status automation. When a candidate reaches the selected status, Discovered can generate the offer letter and send the candidate a message with the offer letter link. The most common status for this workflow is Offer Sent, but teams can use a custom offer status if their process is different. Users can select an existing offer letter template or create an offer letter from scratch, then include offer-specific details such as compensation before sending it to the candidate. → [View Adding an Offer Letter to a Job Workflow guide](https://knowledge-base.discovered.ai/en/article/adding-an-offer-letter-to-a-job-workflow) [Loom video](https://www.loom.com/embed/23628f373f20489092761ecbf5f8f231) #### **4\. Managing Candidate Offer Letters** Once an offer letter has been sent, users can manage it directly from the candidate profile. From the candidate profile, teams can review the offer letter status, open or download the document, countersign when needed, revoke the offer if necessary, and track offer activity such as created, sent, pending signature, completed, declined, revoked, or expired. This keeps the final stage of the hiring process connected to the candidate record and gives recruiters, hiring managers, and countersigners one place to manage offer progress. → [View Managing Candidate Offer Letters guide](https://knowledge-base.discovered.ai/en/article/managing-candidate-offer-letters) [Loom video](https://www.loom.com/embed/61b16573a19f45758063d4db18de2363) #### #### **5\. AI Autocalls** **AI Autocalls allows teams to use AI-powered voice outreach to contact candidates automatically** based on workflow activity in Discovered. Once enabled for an account or company group, users can create an AI calling agent, assign it a phone number, configure call attempts and retry rules, and attach the agent to specific status automations. When added to a candidate status, AI Autocalls can call candidates about a specific task, such as completing an assessment or scheduling an interview. The call context is pulled from the automation setup, so the agent knows what it is calling about. If the candidate completes the monitored task or moves to a status where the automation no longer applies, the call campaign stops automatically. Completed calls appear in the candidate’s communication history, including call details, duration, summary, recording, and transcript. Note: AI Autocalls must be enabled for the account or company group before users can access setup options. → [View AI Autocalls for Candidate Outreach guide](https://knowledge-base.discovered.ai/en/article/ai-autocalls-for-candidate-outreach) [Loom video](https://www.loom.com/embed/5de9119180ba4d60aa6a661ec7d830f3) → [View AI Autocalls Setup and Management guide](https://knowledge-base.discovered.ai/en/article/ai-autocalls) #### **6\. Customizing Your Dashboard** The Discovered dashboard now supports a customizable widget-based layout. Users can add, remove, minimize, and rearrange dashboard widgets to create a view that matches their daily workflow. Available widgets may include active job posts, hiring metrics, employee performance notifications, candidates that need attention, paused jobs, and other account activity insights. Widgets can be placed on the left, middle, or right side of the dashboard, and users can drag them into the order that works best for them. Admins can also enable a shared company dashboard. When turned on, all users in the company see the same dashboard layout and cannot customize it individually. When turned off, each user can personalize their own dashboard. → [View Customizing Your Dashboard guide](https://knowledge-base.discovered.ai/en/article/customizing-your-dashboard) #### **7\. Repost Jobs** Repost Jobs gives teams a quick way to refresh job postings that may be underperforming, aging, or flagged as duplicates on job boards. From a job’s options menu, users can start a repost workflow that uses AI to generate a revised job title and job description. Before applying the repost, users can review and edit the AI-generated content or replace it with their own updated title and description. Once applied, the job is temporarily removed from the career page and job boards for five days. After that period, Discovered automatically republishes the job with the updated content. This feature is designed to help improve job visibility without immediately moving to sponsorship. Note: Repost Jobs is currently in beta and may need to be enabled for specific accounts. → [View Repost Jobs guide](https://knowledge-base.discovered.ai/en/article/repost-jobs) [Loom video](https://www.loom.com/embed/fa8d0a5ed07a46c3adc7c729a97e12d6) ####  **8\. Connect Your Indeed Account for More Power** Connecting your Indeed employer account unlocks deeper visibility and control over your job postings directly within Discovered: - **Live job status tracking** — see whether jobs are active, pending, or flagged in real time. - **Immediate issue visibility** — know right away if something needs attention, before it affects your pipeline. - **Direct posting to your Indeed account** — jobs are tied directly to your employer profile, not posted anonymously. **Note:** Clients already using Indeed sponsoring are automatically leveraging the existing connection and already benefit from these features. → [View Indeed Settings guide](https://knowledge-base.discovered.ai/en/article/indeed-settings) [Loom video](https://www.loom.com/embed/ae8f530d8ae545dd8f0166151f55b9ef) #### #### **9\. Click-to-Dial from Candidate Profiles** Calling candidates just got faster. When viewing a candidate profile, if the candidate has a phone number on file, a **phone icon** now appears next to it. Clicking the icon opens whichever phone software is configured on your computer — such as 3CX or another dialer — with the candidate's number already pre-filled. No copy/paste, no manual dialing. **How to use Click-to-Dial:** - Navigate to a candidate profile (or preview a candidate). - If the candidate has a phone number, locate the phone icon next to it. - Click the icon — your default calling software will open with the number pre-filled. - Complete your call as usual. **Note:** Your browser may ask for microphone or protocol permissions the first time you use this feature. → [View Click-to-Dial & PhoneBurner integration guide](https://knowledge-base.discovered.ai/en/article/click-to-dial-phoneburner-integration) [Loom video](https://www.loom.com/embed/56ee6c845cdf427f9af28452dd0aa47c) #### #### **10\. PhoneBurner Integration for Bulk Calling** Teams running high-volume outreach can now connect PhoneBurner to Discovered for streamlined bulk calling campaigns — all without leaving the platform: - **Bulk select candidates** and launch a dialing session instantly from the candidate list. - **Automatically cycle through contacts** with minimal manual effort between calls. - **Log call activity, recordings, and outcomes** directly back into Discovered — no manual notes required. **How to set up PhoneBurner:** - Go to your **Profile Settings** in Discovered. - Locate the PhoneBurner section and enter your **PhoneBurner API (PAT) key**. - Save your settings — the integration is now active. - Select candidates from any list and click the PhoneBurner dial button to start a session. **Note:** This feature may require a qualifying PhoneBurner subscription tier. Please check your PhoneBurner plan before setting up the integration. → [View PhoneBurner integration guide](https://knowledge-base.discovered.ai/en/article/click-to-dial-phoneburner-integration) #### **11\. Scheduling Redesign** Discovered's scheduling experience has been completely redesigned. The new **Scheduling Settings** centralize availability management, scheduling links, calendar integrations, interview reminders, and upcoming interview tracking — all in one place. Teams can now create multiple scheduling links for different interview types, run group interviews with multiple candidates per session, and set automated reminders to reduce no-shows. **Key capabilities:** - **Multiple scheduling links** — create separate links for phone screens, video interviews, group sessions, or in-person interviews. Duplicate or copy links as needed. - **General availability controls** — set interview buffers, earliest scheduling notice, maximum booking windows, and available hours per day. - **Calendar and meeting tool integrations** — connect Google or Microsoft calendars; Discovered can automatically generate Google Meet or Microsoft Teams meeting details and include them in interview invitations. - **Group interviews** — create group scheduling links with set session dates, maximum attendee counts, and candidate self-scheduling. Candidates can withdraw or choose a different session if needed. - **Automated reminders** — configure up to five email or SMS reminders per channel, timed minutes, hours, days, or weeks before the interview. Reminders automatically adjust if an interview is rescheduled. - **Manage Interviews view** — filter upcoming interviews by your own or your team's, and cancel, edit, or update reminders directly. **Note:** This feature is currently behind a feature flag while production validation is ongoing. It can be activated per client from the admin system by enabling **"Use new profile page"** in the company profile settings. Contact your Discovered admin or support team to request early access. → [View Scheduling Settings & Interview Links guide](https://knowledge-base.discovered.ai/en/article/scheduling-settings-interview-links) [Loom video](https://www.loom.com/embed/30aeed45ed4947f7a0453b9dcf8ee502) #### **12\. Candidate Blocking** Some applicants should never be considered again, but rejecting someone only applies to one job. Candidate Blocking lets Admins and Editors block a person from the candidate profile or preview with **Block this person**, choosing a reason such as **Repeat applicant after rejection** or **Not eligible for rehire**. Once a person is blocked, any new application from them to any of your company's jobs is moved to **Rejected** automatically. A blocked indicator appears next to their name, and every block and unblock is recorded in the candidate's Communication feed. Admins can review every blocked person, and the full history of blocks and unblocks, from **Settings → Blocked Candidates**. Candidates are never told they've been blocked. → [View Block Candidates guide](https://knowledge-base.discovered.ai/en/article/block-candidates) [Loom video](https://www.loom.com/embed/de7cf69d8adb4f828bc7e04349d30f6b) → [View Manage Blocked Candidates guide](https://knowledge-base.discovered.ai/en/article/manage-blocked-candidates) [Loom video](https://www.loom.com/embed/51e175f3d7dd48af958ec7bf43024fe0) #### **13\. Indeed Personal Email Warnings** Starting October 31, 2026, Indeed requires a business email address on job postings. Discovered now flags jobs that would go to Indeed with a personal address (such as Gmail or Yahoo): an orange banner on the job post page, a warning on the Indeed card, and a confirmation window when you publish. Click **Update Indeed email** on the banner to switch the job to a business address in a few clicks. These are warnings only, so you can still publish with the address you have. → [View Fix Personal Email Warnings on Indeed Jobs guide](https://knowledge-base.discovered.ai/en/article/fix-personal-email-warnings-on-indeed-jobs) #### **14\. Send Screening Questions** Screening questions used to reach candidates only through Indeed, ZipRecruiter or the Application Form. Now you can ask any candidate already in your pipeline to answer them. Add the new **Send screening questions** automation to a status on the **Processing** tab, and every candidate who enters that status is asked to answer the job's questions on a short **Application Questions** page. Add the **Screening questions** token to the status message so candidates get their link. This release also brings: - **A new full-page screening questions editor** with collapsible questions, drag-to-reorder, and Kingsley drafting (when AI Assistant is on) - **A colored screening icon** in the candidate list and profile: orange for outstanding, green for complete, red for a dealbreaker response - **Answer details** on the profile's **Application** tab, showing when the questions were requested and when and where the candidate answered Available to **Admin** and **Editor** users on accounts with the **Job Boards** service. **Viewer** users can see the icon and read the answers. → [View Send Screening Questions to Candidates guide](https://knowledge-base.discovered.ai/en/article/send-screening-questions-to-candidates) [Loom video](https://www.loom.com/embed/289a2dedf02f478b8bf26a0c4491a2f5) → [View Review Screening Question Answers guide](https://knowledge-base.discovered.ai/en/article/review-screening-question-answers) [Loom video](https://www.loom.com/embed/5726e00368b64dfcb4f1ec5dc6a5ee3a) **15\. Resume Scoring Criteria** The **Internal Job Description** card on a job's **Find and Evaluate Talent** tab is now **Resume Scoring Criteria**, and it does more. Alongside the job description Kingsley scores resumes against, there's a new **Scoring instructions** section where you write your own rules: must-have licenses, preferred experience, red flags. Kingsley follows them when it rates candidates for that job. You can also: - Save scoring instructions as templates and apply them to other jobs from a dropdown. Admins manage templates under **Templates → Resume scoring criteria**. - **Regenerate** the job description from the job's current title and ad in one click. - Open a job's criteria straight from the **Note from Kingsley** on a candidate when a rating looks off. Admins and Editors can edit the criteria and use templates, and Viewers can view them and download the job description. Your existing job descriptions were kept. Saving new criteria doesn't change existing ratings: click **Appraise** to re-rate a candidate. → [View Set Resume Scoring Criteria guide](https://knowledge-base.discovered.ai/en/article/set-resume-scoring-criteria) [Loom video](https://www.loom.com/embed/82e1e20f2c6f44f584d6fbc964c884b5) → [View Resume Scoring Criteria Templates guide](https://knowledge-base.discovered.ai/en/article/resume-scoring-criteria-templates) [Loom video](https://www.loom.com/embed/84daac1a664346768aa821d704ef6762) #### **16\. Candidate Activity Across Job Posts** When a candidate is in more than one of your job posts, their full profile now brings their history from the other job posts to you. Seven tabs (**Attachments**, **Interview**, **Reference check**, **Scorecard**, **Background check**, **Offers** and **Application**) gain a collapsed **Additional** section that lists the same kind of items from the candidate's other job posts, grouped by job post and read-only. On the **Communications** tab, a new **Job posts:** filter adds emails, texts, notes and activity from other job posts to the timeline, and every entry names the job post it belongs to. Anything you send or add still goes to the job post you have open. When you move a candidate, the application form and screening answers from the original job post are now kept and shown under **Additional Applications**. Available to Admins, Editors and Viewers. Users limited to specific jobs only see the job posts assigned to them. → [View the Candidate Activity Across Job Posts guide](https://knowledge-base.discovered.ai/en/article/view-candidate-activity-across-job-posts) [Loom video](https://www.loom.com/embed/158e7850c5084251ba86b73fdde88bd2) #### **17\. Connect Candidate Profiles** Discovered recognizes a person by their primary email address, so someone who applied with two different addresses used to show up as two people. The new **Connect to another profile** option in the candidate actions menu lets you find the other profile (with likely matches by phone, email or name listed first), choose which email address the person keeps, and review exactly what will change before you connect. Profiles aren't merged: each keeps its job post, status and history. **Edit email addresses** now also warns you before a primary email change moves a profile to another person or separates it from its connected profiles, and every change is recorded on the **Communications** tab as **Connection changed**. Available to Admins and Editors. → [View Connect Candidate Profiles guide](https://knowledge-base.discovered.ai/en/article/connect-candidate-profiles) [Loom video](https://www.loom.com/embed/4331f5ac8af04d79b9ba3cacc90fab23) #### **18\. Smarter Quick Search** The search box at the top of every page now shows each candidate **once**, even when they've applied to several of your job posts. Each result shows the candidate's email address and how many job posts they're on. Click a candidate who's on several job posts to choose which application to open, without leaving the search. You can now also search by **phone number** in any format, and the results tell you when more candidates match so you know to narrow your search. The **briefcase icon** on the candidate profile also got clearer: its green number now counts only the candidate's **other** job posts, and the list separates the current job post from the others, with each job post's status. Available to all users (Admin, Editor and Viewer), with nothing to turn on. → [View Find Candidates with Quick Search guide](https://knowledge-base.discovered.ai/en/article/find-candidates-with-quick-search) [Loom video](https://www.loom.com/embed/898a99ded54746149cafbe917e5cedf6) → [View What Happens When Candidates Apply Multiple Times guide](https://knowledge-base.discovered.ai/en/article/handle-candidates-applying-multiple-times) [Loom video](https://www.loom.com/embed/cb525f65a6e14c2e81ae709d9aac68fa) #### **19\. Job Post Notifications** Until now, everyone assigned to a job post received every notification it sent. Job notifications now work per person. In the job post's **Notifications** section, every notification has a gear where Admins and Editors pick which managers receive it. Every user, including Viewers, has a new **Job post notifications** page in their profile. It shows every active job they're assigned to, with icons for the notifications they receive, and they can switch any of them on or off per job. The same setting is available from **Options → Notification settings** on a job post and from the **…** menu on dashboard job widgets. New managers still receive every notification the job has turned on, so nobody misses anything by default. Turning a notification off only stops the email: access to the job stays the same. → [View Manage Your Job Post Notifications guide](https://knowledge-base.discovered.ai/en/article/manage-your-job-post-notifications) [Loom video](https://www.loom.com/embed/00e706dbdfb247f9b28b21a23f146d2e) → [View Assign Notifications & Job Managers guide](https://knowledge-base.discovered.ai/en/article/notifications-and-managers) [Loom video](https://www.loom.com/embed/eaf11bc47d034209be281d3ea768a422) #### **20\. Indeed Sponsorship Alerts & Restart** Sponsored jobs on Indeed stop spending when their campaign reaches its end date or uses up its budget, and until now that was easy to miss. Discovered now alerts you in the **Notifications** widget on your dashboard and by email, and shows a red **Sponsorship stopped** banner on the job's Indeed card under **Find and Evaluate Talent → Post on Job Boards**. Click **Restart** to extend the current campaign or start a new one. The budget and dates are filled in from your previous campaign, so a restart takes seconds. Admins and Editors can restart a sponsorship. Viewers see the dashboard alerts. Email alerts go to the job owner and the Admins and Editors assigned to the job. Your Indeed employer account must be connected to Discovered. → [View Restart Stopped Indeed Sponsorships guide](https://knowledge-base.discovered.ai/en/article/restart-stopped-indeed-sponsorships) ## **Why This Matters** - **More Complete Candidate Communication:** The Gmail Add-On helps teams sync selected applicant replies from Gmail into Discovered, reducing manual copy-and-paste work and keeping candidate communication history more complete. - **Cleaner Offer Management:** Offer Letter Templates, workflow automation, and candidate profile tracking help teams manage the offer stage without creating documents, sending links, and tracking signatures across separate systems. - **Faster Candidate Outreach:** AI Autocalls helps teams follow up with candidates automatically when key workflow actions are needed, such as completing assessments or scheduling interviews. - **Better Hiring Visibility:** Custom dashboard widgets make it easier for users and teams to monitor active jobs, hiring metrics, paused jobs, candidate activity, and other key updates in one place. - **Improved Job Board Performance:** Repost Jobs gives teams a quick way to refresh job titles and descriptions, temporarily pause distribution, and automatically repost updated jobs to support better visibility. - **Stronger Account Connectivity:** Microsoft account connections allow organizations to support Microsoft SSO, Outlook calendar sync, email integration, and scheduling workflows with proper admin consent. - **More Consistent Team Workflows:** Shared dashboards, automated calls, connected calendars, synced Gmail messages, and automated offer letters help reduce manual follow-up and keep teams aligned inside Discovered. - **Cleaner Pipelines:** Candidate Blocking keeps applicants you've decided against out of your pipeline automatically, so your team stops rejecting the same person on every new job. - **Indeed Compliance:** Personal email warnings help you fix job postings before Indeed's business email requirement takes effect. - **Send Screening Questions:** Collect the same must-have answers from every candidate, whatever their source, without sending a full application form. - **Resume Scoring Criteria:** Kingsley's ratings follow your team's own rules, so the strongest candidates rise to the top faster and the same standards apply across every similar job. - **Candidate Activity Across Job Posts:** Review a candidate's whole history with your company before you reach out, without opening one profile after another. - **Connect Candidate Profiles:** Keep one accurate record per person and avoid contacting the same candidate twice under different email addresses. - **Smarter Quick Search:** No more duplicate rows for the same person, so you find the right candidate and the right application on the first try. - **Less inbox noise:** Team members get only the job notifications they act on, while keeping full access to every job they're assigned to. - **Indeed Sponsorship Alerts & Restart:** Sponsored jobs no longer go quiet unnoticed, so you keep the applicant flow you're paying for. ## **Use Cases** - **Candidate Email Sync:** Use the Gmail Add-On when candidates reply directly to Gmail and the message needs to be saved in the candidate’s Discovered profile. - **Offer Letter Creation:** Use Offer Letter Templates to create reusable offer documents for different roles, departments, or compensation structures. - **Offer Stage Automation:** Add offer letters to a job workflow so candidates automatically receive an offer letter link when they reach the selected status. - **Offer Tracking:** Manage candidate offer letters from the candidate profile to review status, countersign, download completed documents, or revoke an offer if needed. - **Candidate Follow-Up:** Use AI Autocalls to remind candidates to complete assessments, schedule interviews, or take other required next steps. - **High-Volume Hiring:** Automate outreach, dashboard monitoring, and offer management so recruiters can manage larger candidate pools with less manual tracking. - **Team Dashboard Alignment:** Use a shared company dashboard when managers, recruiters, and admins need to view the same hiring metrics and priority widgets. - **Underperforming Job Posts:** Use Repost Jobs when a job needs refreshed content, has low visibility, or may be affected by duplicate job flags. - **Microsoft-Based Organizations:** Enable Microsoft account connections when users need SSO, Outlook email, calendar sync, or Microsoft scheduling support inside Discovered. - **Repeat Applicants:** Block a person who keeps applying after being rejected. - **Indeed Clean-Up:** Open active jobs and fix any that show the personal email banner before October 31. - **Sourced and imported candidates:** Ask candidates who didn't apply through a job board the same screening questions as everyone else, and move them forward automatically once they answer. - **Resume Scoring Criteria:** A staffing team hiring nurses in five cities saves one "RN – Acute Care" template that requires an active license and applies it to every location's job. - **Candidate Activity Across Job Posts:** A recruiter checks a returning candidate's earlier one-way interview and scorecard before inviting them to a new role. - **Connect Candidate Profiles:** A recruiter links a candidate who reapplied with a new personal email to the profile from their first application. - **Smarter Quick Search:** A candidate calls about "the job they applied for": type their phone number and open the right application in two clicks. - **Hiring managers on shared jobs:** A recruiter keeps every candidate alert, while the hiring manager on the same job only receives one-way interview completions. - **Indeed Sponsorship Alerts & Restart:** A recruiter sees that a high-volume job's campaign ran out of budget and extends it from the dashboard in a few clicks. ## **Best Practices** - **Gmail Add-On:** Confirm the candidate and job match before syncing a Gmail message into Discovered. - **Gmail Add-On:** Only sync applicant messages that belong in the candidate’s official communication history. - **Offer Letter Templates:** Use clear template names and include relevant tokens such as compensation, job title, company name, start date, and countersigner name. - **Offer Letter Workflows:** Always include the Offer Letter Link token in the candidate message when adding an offer letter to a status. - **Candidate Offer Letters:** Review the offer status from the candidate profile before countersigning, downloading, or revoking an offer. - **AI Autocalls:** Write clear call context so the AI agent knows exactly what action the candidate needs to take. Test the setup before using it at scale. - **Dashboard Customization:** Place the most important widgets near the top of the dashboard, such as active jobs, candidates needing attention, or hiring metrics. - **Shared Dashboards:** Enable a shared company dashboard when your team needs one consistent view. Keep individual customization enabled when users need role-specific layouts. - **Repost Jobs:** Review and edit AI-generated job titles and descriptions before applying the repost. Avoid using the feature across every job at once while it is still in beta. - **Microsoft Connections:** Have a Global Administrator or Privileged Role Administrator grant consent for the DiscoveredATS application instead of creating a separate custom app registration.