---
title: "Reset Your Password"
url: "https://knowledge-base.discovered.ai/en/article/resetting-your-password-using-the-forgot-password-feature"
language: "en"
last_updated: "2025-09-15T20:02:50.221Z"
---

# Reset Your Password

Quickly recover access to your Discovered account using the “Forgot Password” feature.

### **Overview**

If you can’t remember your password or can’t log in with your email credentials, Discovered provides a simple password reset process. You’ll receive a secure link via email to create a new password and get back into your account.

**Tip**: If you prefer not to reset your password, you can always use **Sign in with Google** or **Sign in with Microsoft** instead. These methods don’t require remembering your password.

## **How to Reset Your Password:**

[Embedded content](https://www.loom.com/embed/cd4dbcb309294897bed3a03c1e6709da?sid=ffaa3f9b-3649-4620-ad3e-f4d3df44c578)

#### **1\. Go to the Login Page**

-   Visit [https://myaccount.discovered.ai](https://myaccount.discovered.ai/).
-   On the sign-in screen, click **Forgot Password** beneath the login fields.

![](https://cdn-assets.productfruits.com/2943d039-1f84-46a2-aecf-04161f3f522a)

#### **2\. Enter Your Email Address**

-   Type the email address associated with your Discovered account.

![](https://cdn-assets.productfruits.com/de82e2dc-91a9-4f08-9267-dea3ec3f7ff5)

-   Click **Reset Password**.
-   A confirmation message will appear letting you know a reset email has been sent.

![](https://cdn-assets.productfruits.com/aeaed28c-b8a4-4047-9bf8-882bffc14d40)

#### **3\. Check Your Email**

-   Open your inbox for an email with the subject line: **Request to reset your password**.
-   If you don’t see it, check your spam or junk folder.

#### **4\. Click the Reset Link**

-   Inside the email, click the secure reset link provided.
-   This will take you to the password reset screen.

![](https://cdn-assets.productfruits.com/d5667db5-9307-44d4-8402-ae059b01dd7d)

#### **5\. Create a New Password**

-   Enter a new password of your choice.
-   For security, consider using an auto-suggested password from your browser or a password manager.
-   Submit the new password.

#### **6\. Return to Login**

-   After resetting, you’ll be redirected to the login page.
-   Use your new password to sign in.

## **Why This Matters**

-   **Account security**: Prevents unauthorized access if your old password was compromised.
-   **Credential reset**: Keeps your login information up to date.
-   **Quick recovery**: Get back into your account without needing support intervention.

## **Troubleshooting**

-   **Didn’t receive the email?**
    -   Wait a few minutes and refresh your inbox.
    -   Check your spam/junk folder.
    -   If needed, click **Forgot Password** again to resend.
-   **Reset link expired?**
    -   Password reset links are time-sensitive. Repeat the reset process to generate a new link.
-   **Still stuck?**
    -   Contact our support team at **support@discovered.ai** for help regaining access.

## **Use Cases**

-   You forgot your password and can’t log in.
-   You want to update your password for security reasons.
-   You don’t use Google or Microsoft sign-in and need a reset option.

## **Best Practices**

-   Use a strong, unique password (ideally with upper/lowercase letters, numbers, and symbols).
-   Store your password in a secure password manager.
-   Reset your password periodically, especially if you suspect it may have been compromised.

## **What Happens Next**

-   Once your new password is saved, it immediately replaces the old one.
-   Future logins will require your updated password.
-   If 2FA is enabled, you’ll still be prompted to complete that step after logging in with the new password.