Request Reference Checks

Overview

The Reference Check card lets you define the questions that will be sent to a candidate’s chosen references. Candidates enter their reference details, and Discovered automatically emails them your questionnaire. References can complete the form or opt out, and results are stored in the candidate’s profile. You can use the default template provided or customize it to match your hiring needs.

How to Request Reference Checks:

1. Open the Reference Check Card

• Go to your job posting and click the Find and Evaluate Talent tab.

• Scroll to Evaluate Candidates and click Add Reference Check.

2. Customize the Questionnaire

• Review the default reference questionnaire provided.

• Edit, or remove questions as needed.
• To add question click on Write Question.

• Choose a response type for each question:
  • Short 
  • Long text
  • Yes/No
  • Date
  • One to Five Rating
  • One to Ten Rating
  • Month Year

Tip: Use tokens like Candidate First Name to personalize each question.

3. Save as a Template (Optional)

• Once your questionnaire is set, click Save as New Template.

• Enter template name and confirm.

• Templates can be reused across future job postings.

4. Choose Reference Types

• Click on Next and by default, only Direct Supervisor is selected.

• You can allow additional types (e.g., peer, subordinate, client).
• Candidates will pick from these approved types when adding their references.

5. Send and Track Reference Checks

• When a candidate reaches the reference stage, initiate a reference check.
• Candidates enter their reference details.
• Discovered emails in the questionnaire automatically.
• Reference checks are marked complete once responses (or opt-outs) are submitted.

Why This Matters

• Automates the reference process—no more chasing down contacts manually.
• Provides structured, consistent insights into a candidate’s past performance.
• Ensures accuracy and fairness by standardizing the questions asked.

Use Cases

• Verifying managerial experience by requiring at least one direct supervisor reference.
• Gathering peer feedback for roles where collaboration is key.
• Creating a standardized template that hiring teams can reuse across departments.

Best Practices

• Keep questions focused on job-relevant skills and performance.
• Use the default questionnaire as a foundation and add role-specific questions.
• Require supervisor references for reliability, but allow flexibility when needed.
• Save custom templates for repeat use to save setup time.

What Happens Next

Once reference checks are sent:

• References receive your questionnaire and can submit feedback or opt out.
• Completed responses appear automatically in the candidate’s profile.
• Hiring managers can review responses directly in Discovered, making it easy to compare feedback across candidates.