Resetting Your Password Using the "Forgot Password" Feature

Resetting Your Password Using the "Forgot Password" Feature

If you're having trouble logging in with your email and password, Discovered provides a quick and secure “Forgot Password” process to help you regain access. This guide walks you through the steps to reset your password via email.

🔐 Note: If you'd rather not reset your password, you can always use Sign in with Google or Sign in with Microsoft—these are password-agnostic and often more convenient.

When Should You Use This?

  • You’ve forgotten your password.
  • You’re locked out and prefer not to use Google or Microsoft login.
  • You want to reset your login credentials for security reasons.

How to Reset Your Password

  1. Navigate to the Login Page
    Go to https://myaccount.discovered.ai.
     
  2. Click "Forgot Password"
    Beneath the Sign In button, click the Forgot Password link.
     
  3. Enter Your Email Address
    On the password reset page, enter the email address associated with your Discovered account and click Reset Password.
     
  4. Check Your Email
    Open your inbox and look for an email with the subject: Request to reset your password
     
  5. Click the Link in the Email
    The email will include a secure reset link. Click the link to proceed.
     
  6. Enter a New Password
    On the reset screen, enter a new password of your choosing.
    🧠 Tip: For better security, consider using an auto-suggested password from your browser or a password manager.
     
  7. Return to the Login Page
    After submitting your new password, you’ll be redirected to the login screen. You’ll now need to sign in with your updated password.

Still Stuck?

If you didn’t receive the reset email or run into issues resetting your password, reach out to our support team at support@discovered.ai and we’ll help you get back into your account.