Use one email for all communications

When multiple users are all collaborating on one job posting, communication with your candidates can become muddled. If each user is sending messages to the same candidate, the candidate may become confused because they would naturally expect all communications about a job to come from the same person. With Discovered, you can set up your job so that all emails come from the same email address regardless of which user sent the message.

Key Steps

  1. Go to the job posting and navigate to the "Find and Evaluate Talent" tab.
  2. Scroll down to the section titled "Tools for Sourcing Candidates" and find the card labeled "Use One Email for All Communications."
  3. Turn on the "Use One Email for All Communications" feature to ensure that all messages sent to candidates from different users on the account will come from the same designated email address.

Cautionary Notes

  • Ensure that all users on the account understand the purpose of using one email for all communications to maintain consistency in candidate interactions.