New Features Overview & Updates

Overview

This update introduces several improvements to streamline your recruiting workflow, boost job board visibility, and accelerate candidate outreach:

• Gmail Add-On: Sync selected applicant email replies from Gmail back into Discovered candidate profiles, helping keep communication history complete without manually copying and pasting messages.
• Offer Letter Templates: Create reusable offer letter templates with standard content, signature settings, expiration rules, and offer-specific tokens.
• Offer Letter Workflow Automation: Add offer letters to job workflows so candidates can receive an offer letter link when they reach the selected status.
• Candidate Offer Letter Management: Track, review, countersign, download, revoke, and manage offer letters directly from the candidate profile.
• AI Autocalls: Use AI-powered voice agents to contact candidates automatically based on workflow activity, with call summaries, transcripts, and recordings saved to the candidate profile.
• Customizable Dashboard: Add, remove, rearrange, and share dashboard widgets so users or entire teams can focus on the hiring information that matters most.
• Repost Jobs: Refresh job titles and descriptions with AI, temporarily remove the job, and automatically repost it after five days to improve visibility.
• Connect Your Indeed Account for More Power: Unlock live job status tracking, sponsorship management, and direct posting to your Indeed employer profile — all from within Discovered.
• Click-to-Dial from Candidate Profiles: Call candidates instantly from their profile with one click — your phone software opens with the number pre-filled.
• PhoneBurner Integration for Bulk Calling: Run bulk dialing sessions, cycle through candidates automatically, and log all call activity directly in Discovered.
• Scheduling Redesign: A fully revamped scheduling experience with multi-link management, group interviews, calendar integrations, and automated reminders.

New Features & Updates:

1. Using the Discovered Gmail Add-On

The Discovered Gmail Add-On helps recruiting teams sync selected applicant replies from Gmail back into Discovered candidate profiles. This keeps candidate communication organized when applicants reply directly to a recruiter’s Gmail inbox instead of through the standard Discovered email flow.

When a user opens an applicant email in Gmail and launches the add-on, Discovered attempts to match the message to the correct candidate profile. If the candidate is associated with more than one job, the user can select which job the message should be connected to.

The add-on only syncs messages that the user opens while the Discovered add-on is active. It does not automatically scan, read, or sync the user’s full Gmail inbox.

→ View Using the Discovered Gmail Add-On guide

2. Creating Offer Letter Templates

Offer Letter Templates allow teams to create reusable offer letter content for different roles, departments, or hiring processes.

Templates can include standard offer language, candidate signature settings, optional countersignature settings, expiration rules, and offer-specific tokens such as compensation, job title, company name, start date, and countersigner name.

This helps teams keep offer letters consistent, reduce manual writing, and make offer documents ready to use when candidates reach the offer stage.

→ View Creating Offer Letter Templates guide

3. Adding an Offer Letter to a Job Workflow

Offer letters can now be added to a job workflow through a status automation.

When a candidate reaches the selected status, Discovered can generate the offer letter and send the candidate a message with the offer letter link. The most common status for this workflow is Offer Sent, but teams can use a custom offer status if their process is different.

Users can select an existing offer letter template or create an offer letter from scratch, then include offer-specific details such as compensation before sending it to the candidate.

→ View Adding an Offer Letter to a Job Workflow guide

4. Managing Candidate Offer Letters

Once an offer letter has been sent, users can manage it directly from the candidate profile.

From the candidate profile, teams can review the offer letter status, open or download the document, countersign when needed, revoke the offer if necessary, and track offer activity such as created, sent, pending signature, completed, declined, revoked, or expired.

This keeps the final stage of the hiring process connected to the candidate record and gives recruiters, hiring managers, and countersigners one place to manage offer progress.

→ View Managing Candidate Offer Letters guide

5. AI Autocalls

AI Autocalls allows teams to use AI-powered voice outreach to contact candidates automatically based on workflow activity in Discovered. Once enabled for an account or company group, users can create an AI calling agent, assign it a phone number, configure call attempts and retry rules, and attach the agent to specific status automations.

When added to a candidate status, AI Autocalls can call candidates about a specific task, such as completing an assessment or scheduling an interview. The call context is pulled from the automation setup, so the agent knows what it is calling about. If the candidate completes the monitored task or moves to a status where the automation no longer applies, the call campaign stops automatically.

Completed calls appear in the candidate’s communication history, including call details, duration, summary, recording, and transcript.

Note: AI Autocalls must be enabled for the account or company group before users can access setup options.

→ View AI Autocalls for Candidate Outreach guide
→ View AI Autocalls Setup and Management guide

6. Customizing Your Dashboard

The Discovered dashboard now supports a customizable widget-based layout. Users can add, remove, minimize, and rearrange dashboard widgets to create a view that matches their daily workflow.

Available widgets may include active job posts, hiring metrics, employee performance notifications, candidates that need attention, paused jobs, and other account activity insights. Widgets can be placed on the left, middle, or right side of the dashboard, and users can drag them into the order that works best for them.

Admins can also enable a shared company dashboard. When turned on, all users in the company see the same dashboard layout and cannot customize it individually. When turned off, each user can personalize their own dashboard.

→ View Customizing Your Dashboard guide

7. Repost Jobs

Repost Jobs gives teams a quick way to refresh job postings that may be underperforming, aging, or flagged as duplicates on job boards. From a job’s options menu, users can start a repost workflow that uses AI to generate a revised job title and job description.

Before applying the repost, users can review and edit the AI-generated content or replace it with their own updated title and description. Once applied, the job is temporarily removed from the career page and job boards for five days. After that period, Discovered automatically republishes the job with the updated content.

This feature is designed to help improve job visibility without immediately moving to sponsorship.

Note: Repost Jobs is currently in beta and may need to be enabled for specific accounts.

→ View Repost Jobs guide

8. Connect Your Indeed Account for More Power

Connecting your Indeed employer account unlocks deeper visibility and control over your job postings directly within Discovered:

• Live job status tracking — see whether jobs are active, pending, or flagged in real time.
• Immediate issue visibility — know right away if something needs attention, before it affects your pipeline.
• Direct posting to your Indeed account — jobs are tied directly to your employer profile, not posted anonymously.

Note: Clients already using Indeed sponsoring are automatically leveraging the existing connection and already benefit from these features.

→ View Indeed Settings guide

9. Click-to-Dial from Candidate Profiles

Calling candidates just got faster. When viewing a candidate profile, if the candidate has a phone number on file, a phone icon now appears next to it. Clicking the icon opens whichever phone software is configured on your computer — such as 3CX or another dialer — with the candidate's number already pre-filled. No copy/paste, no manual dialing.

How to use Click-to-Dial:

1. Navigate to a candidate profile (or preview a candidate).
2. If the candidate has a phone number, locate the phone icon next to it.
3. Click the icon — your default calling software will open with the number pre-filled.
4. Complete your call as usual.

Note: Your browser may ask for microphone or protocol permissions the first time you use this feature.

→ View Click-to-Dial & PhoneBurner integration guide

10. PhoneBurner Integration for Bulk Calling

Teams running high-volume outreach can now connect PhoneBurner to Discovered for streamlined bulk calling campaigns — all without leaving the platform:

• Bulk select candidates and launch a dialing session instantly from the candidate list.
• Automatically cycle through contacts with minimal manual effort between calls.
• Log call activity, recordings, and outcomes directly back into Discovered — no manual notes required.

How to set up PhoneBurner:

1. Go to your Profile Settings in Discovered.
2. Locate the PhoneBurner section and enter your PhoneBurner API (PAT) key.
3. Save your settings — the integration is now active.
4. Select candidates from any list and click the PhoneBurner dial button to start a session.

Note: This feature may require a qualifying PhoneBurner subscription tier. Please check your PhoneBurner plan before setting up the integration.

→ View PhoneBurner integration guide

11. Scheduling Redesign

Discovered's scheduling experience has been completely redesigned. The new Scheduling Settings centralize availability management, scheduling links, calendar integrations, interview reminders, and upcoming interview tracking — all in one place. Teams can now create multiple scheduling links for different interview types, run group interviews with multiple candidates per session, and set automated reminders to reduce no-shows.

Key capabilities:

• Multiple scheduling links — create separate links for phone screens, video interviews, group sessions, or in-person interviews. Duplicate or copy links as needed.
• General availability controls — set interview buffers, earliest scheduling notice, maximum booking windows, and available hours per day.
• Calendar and meeting tool integrations — connect Google or Microsoft calendars; Discovered can automatically generate Google Meet or Microsoft Teams meeting details and include them in interview invitations.
• Group interviews — create group scheduling links with set session dates, maximum attendee counts, and candidate self-scheduling. Candidates can withdraw or choose a different session if needed.
• Automated reminders — configure up to five email or SMS reminders per channel, timed minutes, hours, days, or weeks before the interview. Reminders automatically adjust if an interview is rescheduled.
• Manage Interviews view — filter upcoming interviews by your own or your team's, and cancel, edit, or update reminders directly.

Note: This feature is currently behind a feature flag while production validation is ongoing. It can be activated per client from the admin system by enabling "Use new profile page" in the company profile settings. Contact your Discovered admin or support team to request early access.

→ View Scheduling Settings & Interview Links guide

Why This Matters

• More Complete Candidate Communication: The Gmail Add-On helps teams sync selected applicant replies from Gmail into Discovered, reducing manual copy-and-paste work and keeping candidate communication history more complete.
• Cleaner Offer Management: Offer Letter Templates, workflow automation, and candidate profile tracking help teams manage the offer stage without creating documents, sending links, and tracking signatures across separate systems.
• Faster Candidate Outreach: AI Autocalls helps teams follow up with candidates automatically when key workflow actions are needed, such as completing assessments or scheduling interviews.
• Better Hiring Visibility: Custom dashboard widgets make it easier for users and teams to monitor active jobs, hiring metrics, paused jobs, candidate activity, and other key updates in one place.
• Improved Job Board Performance: Repost Jobs gives teams a quick way to refresh job titles and descriptions, temporarily pause distribution, and automatically repost updated jobs to support better visibility.
• Stronger Account Connectivity: Microsoft account connections allow organizations to support Microsoft SSO, Outlook calendar sync, email integration, and scheduling workflows with proper admin consent.
• More Consistent Team Workflows: Shared dashboards, automated calls, connected calendars, synced Gmail messages, and automated offer letters help reduce manual follow-up and keep teams aligned inside Discovered.

Use Cases

• Candidate Email Sync: Use the Gmail Add-On when candidates reply directly to Gmail and the message needs to be saved in the candidate’s Discovered profile.
• Offer Letter Creation: Use Offer Letter Templates to create reusable offer documents for different roles, departments, or compensation structures.
• Offer Stage Automation: Add offer letters to a job workflow so candidates automatically receive an offer letter link when they reach the selected status.
• Offer Tracking: Manage candidate offer letters from the candidate profile to review status, countersign, download completed documents, or revoke an offer if needed.
• Candidate Follow-Up: Use AI Autocalls to remind candidates to complete assessments, schedule interviews, or take other required next steps.
• High-Volume Hiring: Automate outreach, dashboard monitoring, and offer management so recruiters can manage larger candidate pools with less manual tracking.
• Team Dashboard Alignment: Use a shared company dashboard when managers, recruiters, and admins need to view the same hiring metrics and priority widgets.
• Underperforming Job Posts: Use Repost Jobs when a job needs refreshed content, has low visibility, or may be affected by duplicate job flags.
• Microsoft-Based Organizations: Enable Microsoft account connections when users need SSO, Outlook email, calendar sync, or Microsoft scheduling support inside Discovered.

Best Practices

• Gmail Add-On: Confirm the candidate and job match before syncing a Gmail message into Discovered.
• Gmail Add-On: Only sync applicant messages that belong in the candidate’s official communication history.
• Offer Letter Templates: Use clear template names and include relevant tokens such as compensation, job title, company name, start date, and countersigner name.
• Offer Letter Workflows: Always include the Offer Letter Link token in the candidate message when adding an offer letter to a status.
• Candidate Offer Letters: Review the offer status from the candidate profile before countersigning, downloading, or revoking an offer.
• AI Autocalls: Write clear call context so the AI agent knows exactly what action the candidate needs to take. Test the setup before using it at scale.
• Dashboard Customization: Place the most important widgets near the top of the dashboard, such as active jobs, candidates needing attention, or hiring metrics.
• Shared Dashboards: Enable a shared company dashboard when your team needs one consistent view. Keep individual customization enabled when users need role-specific layouts.
• Repost Jobs: Review and edit AI-generated job titles and descriptions before applying the repost. Avoid using the feature across every job at once while it is still in beta.
• Microsoft Connections: Have a Global Administrator or Privileged Role Administrator grant consent for the DiscoveredATS application instead of creating a separate custom app registration.