Verify Employer Linking Between Discovered and Indeed

Overview

Sometimes, when Discovered posts jobs to Indeed, the jobs can still receive traffic on Indeed—but they may not appear inside your Indeed Employer dashboard. This usually happens when your Indeed Employer account is not fully linked to Discovered as the ATS source.

Linking your employer account helps prevent “silent failures” and gives Indeed a clear path to assign job ownership and surface ingestion issues.

Step-by-step setup:

1. Confirm You Have Your Career Page Link:

• You’ll need your Discovered career page link (example format: yourcompanyname.discovered.ai) to include in your request to Indeed Support.

2. Contact Indeed Support to Link the Employer:

• Ask the client to contact Indeed Support and request that their Indeed Employer account be linked to Discovered (Discovered.ai). 
  
  You can copy/paste this message:
  
  Subject: ATS Integration
  
  Message:
  “Hi, We are using the ATS Discovered.ai and I am unable to integrate it on our employer Indeed account. Requesting assistance to integrate our ATS. Career page: INSERT CAREER PAGE LINK. I look forward to hearing from you.
  
  Thank you,
  YOUR NAME”

Why This Matters

Even if jobs are receiving applicants, employer linking helps:

• Ensure jobs posted via Discovered show up correctly in the Indeed Employer dashboard
• Reduce hidden ingestion issues (silent failures)
• Improve job ownership routing and visibility into posting status/errors

What Happens Next

Once Indeed confirms the employer linking:

• Jobs posted via Discovered should begin appearing in the client’s Indeed Employer account
• Visibility into posting behavior and errors typically improves

If the issue persists after linking, the next step is to share the Indeed Support response with your Discovered support contact for follow-up.